Privacy Policy
Last updated: April 2026
At Golden Furniture, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and billing/shipping address.
- Payment Information: Credit/debit card details processed securely through our payment providers. We do not store full card details on our servers.
- Technical Information: IP address, browser type, device information, and browsing behaviour on our website via cookies and analytics tools.
- Communications: Any messages or enquiries you send to us.
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders, enquiries, and customer service matters
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., payment processors, delivery partners, and IT service providers). These parties are obligated to keep your information confidential and use it only for the purposes we specify.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@goldenfurniture.com.au.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@goldenfurniture.com.au
Phone: +61 (0) 2 1234 5678